FAQ

Questions,
Answered

Everything you need to know before you order a cup or book an experience. Can’t find it here? Reach out, we’ll get back to you

Ordering & Pickup

Head to our Shop page, pick your flavours, and tap “Order Now” to email us, or DM us directly on Instagram @drip.tiramisu. We’ll confirm your order, pickup time, and payment.
Pickup is available Tuesday to Saturday, 4pm – 7pm, in the Montreal Rd Area of Ottawa, Ontario. Exact address details are shared once your order is confirmed.

Yes, delivery is available in the Ottawa area for both shop orders and event experiences. Let us know your address when you order and we’ll confirm availability and any delivery fee.

Everything is made fresh in small batches, so we recommend ordering at least 48 hours ahead for cups and bundles. For towers, live stations, or scoop experiences, the more notice the better. See our event FAQs below.

Ingredients & Storage

Yes. Every DRIP flavour and event experience is halal-friendly, made with real mascarpone and homemade savoiardi, no pre-made pastes.

Keep refrigerated and consume within 2 days for the best taste and texture.

No gluten free option for now. At DRIP, our desserts are crafted by hand using shared equipment that also processes nuts and dairy. While we take every precaution to minimize cross-contamination, we cannot guarantee an allergy-free environment for those with severe allergies. Please tell us about any dietary needs when you order.

Events & Celebrations

Live Station is a fully-branded DRIP cart set up in one spot for your event, where guests come to us. Scoop Live Experience is our roaming cart: our team moves table to table, serving fresh tiramisu directly to your guests. See our Event Experiences page for full details.

Absolutely. Cups and trays can be finished with a custom cocoa stencil: your initials, logo, or event message. Live Station setups can also feature your initials in place of our logo, framed with a floral arrangement.

Fill out our quote form with your event type, date, guest count, and location, and we’ll get back to you within 48 hours with pricing and availability.
No security deposit is required. Once your custom quote is approved, full payment is required to confirm your booking and reserve your event date.